Norton Antivirus was developed by Norton Life Lock and has been in use since 1991. Norton Antivirus is a well-known anti-malware program that protects you against computer viruses. However, the software can also help you avoid spamemails and phishing. You may be eligible for a refund if your Norton experience was not as you expected. This guide will help you find the best solutions.
All You Need to Know About Norton's Refund Policy
Before you decide to take action, ensure that you are eligible for a refund according Norton's policy. Within 60 days of purchase, you can request a full refund on any Norton product. cancel norton subscription A monthly subscription comes with a 14-day guarantee. Some parts of your purchase cannot be refunded.
- Taxes applicable
- Shipping and handling charges
- Refunded previously for repeat purchases
- Computer viruses can cause serious damage
- Some purchases are completed by a third-party
- Software not for resale or any other complementary software
- Norton services redeemed or setup completed
You can request a refund if an unwelcome automatic renewal occurs to a subscription that you have already paid for. You have 60 days to cancel your annual automatic renewal and get your money back.
When can I expect to receive my refund?
Norton will decide whether to approve or deny your request for a refund once you have spoken with company representatives. It can take seven days for the money to be returned to your account if it is approved. If there are any problems, contact Norton customer service and explain.
How to Get a Norton Return on Your Own
If you feel you are entitled to compensation, don't hesitate in taking the necessary steps. Norton offers several ways to request a return, but recommend that you call a representative. If you send a request via email, or fill out a form, Norton may reject your request. This applies to subscriptions purchased online and automatic renewal refunds.
Norton's website allows you to request a refund
You can request a return via chat online. This can be accessed on Norton’s website. First, you will need to fill out the form to give your personal information and to explain your problem. Fill out the form and wait to be contacted by an agent.
Requests for Refunds on Norton Subscriptions purchased from a Retail Store via Post ubscriptions purchased from a retail shop are a bit different.
These are the steps to follow to request a refund.
- Print the Norton's regional form and download it from Norton's website
- Complete the form and sign it
- Locate your Subscription Key label. This is often found on a CD or in a card envelope.
- Photocopy and print the Subscription Key along with the original receipt. Include the purchase date and price.
- Send the completed form along with the receipt and the Subscription Key to address provided in the form
It could take up to six months to process. Do not staple or tape the papers that you include in your envelope. You must immediately delete all programs files that are related to your refund after you receive it.
Are There Any Difficulties in the Process?
Many complaints are made about representatives' inability to speak English fluently and not being familiar with the process. Trust pilot frequently has negative reviews. They claim that customers have been charged for services they didn't use or signed up for. According to this Reddit thread, Norton requires automatic renewal. This means that the company can access your credit card information, and may charge you for unneeded services.
People claimed that Norton Antivirus offered them a cheaper renewal rate after they quit using their services. Although this is less common, it's still something worth noting. They were asking customers to pay three times the original price!
You can get your Norton refund with Do Not Pay.
You might feel overwhelmed and helpless reading about the problems Norton users had, but that shouldn't stop you from acting. There is an easier way to achieve what you want without having to deal with the annoying customer service reps trying to convince you to stay or offer you countless deals. Use Do Not Pay to help you and let us do our magic. You can find the Do Not Pay app in your browser.
You only need to follow a few steps to receive a Norton refund using Do Not Pay:
- Log in to your account. Scroll down to locate the Chargeback Instantly option
- Click on the Get Protected button below
- Answer the questions regarding the payment and confirm your information
- You can choose whether you want Do not Pay to create a dispute, or you prefer to send it to yourself.
- You can complete the process by providing a digital signature
The Do Not Pay service will then fax a request for payment to your bank. You will receive a letter with all your VISA and Mastercard codes. This will increase your chances of getting your money back as required by the Fair Credit Billing Act. Additional evidence will be required to support your case. Do Not Pay will contact the merchant to create it for you.
Is there anything else I can use my Do Not Pay account for?
Do Not Pay isn't one of those apps that you only use once or twice, and then never access again. Our virtual assistant app was not designed to occupy space on your device or collect dust. Do Not Pay allows you to fight the corrupt bureaucracy every day.
You can access the app in both your browser. Don't be discouraged if you are still not convinced. Do Not Pay is a great way to save time, money, energy, and effort. This is a short list of tasks that we can assist you with.
